Customers urged to ask for official company ID cards
SALISBURY – Delmarva Power reminds home and business owners to practice safety when someone claiming to represent a business contacts them either in person or by telephone.
Many companies, including Delmarva Power, will contact customers in person or via phone for various reasons. If someone claims to represent a company, whether the company is Delmarva Power or another entity, it is important that customers take precautions to verify the person is affiliated with the company, especially if that person is requesting an immediate monetary payment.
Delmarva Power advises customers to ask for official photo identification from any person who shows up at their door. Employees from reputable companies will carry official company identification cards. If proper identification cannot be produced, customers should notify police and the company with whom the individual claims to be associated.
Similarly, if someone calls saying they represent a certain company, customers should ask them to verify their identity and affiliation. If customers have any doubt about thidity of a person’s claim to represent Delmarva Power, they should call the company immediately at 1-800-375-7117.
Find additional information by visiting www.delmarva.com, on Facebook at www.facebook.com/delmarvapower and on Twitter at www.twitter.com/delmarvaconnect. Our mobile app is available at www.delmarva.com/mobileapp